Shipping Policies

WARM WEATHER SHIPPING POLICY

Please note, FEATHERSS dark chocolate must be protected from high temperatures; when it is a 70 F and sunny day, the inside of a delivery truck can exceed 90 F and chocolate will melt. Under these circumstances, we strongly recommend choosing Next Day shipping for chocolate delivery.  If a different shipping method is chosen, neither FEATHERSS nor The FITNESST, LLC can be held responsible if the chocolate has melted during transportation or is melted upon receipt.  As a result, warm weather orders made after Wednesdays will not be shipped out until the following Tuesday.  In any event, if your product must arrive by a certain date we suggest that you select from one of the expedited shipping services. Warm weather destinations may have additional shipping & handling charges added to them to ensure the product is not melted. The FITNESST, LLC reserves the right to determine when this is necessary and may delay shipping due to the weather/temperature.

GENERAL SHIPPING INFORMATION

We ship using third party carriers.  Orders are shipped on Tuesdays based on product availability.  Once the package has left our facility, The FITNESST, LLC cannot assume responsibility for any shipping delays/problems due solely to the shipping carrier. In order to facilitate your chocolate delivery, you may add additional information such as apartment, suite, or floor number to your selected delivery address. You may add any other important information, such as leave with a doorman, in the “Additional Information” section. The accuracy of the shipping information provided by the purchaser is crucial in making sure that orders can be delivered properly, The FITNESST, LLC cannot be held responsible for incomplete or erroneous delivery instructions. Customer is responsible for any charges related to erroneous delivery instructions, including but not limited to wrong addresses.